Esther Z

Review of Double tree by hilton downtown...

good space with really clean bed and washroom, AC ...

good space with really clean bed and washroom, AC works perfect, isolation was great, you can't hear anything frim outside, best part is the location, right at the downtown, university of toronto and eaton center in walking distance, and transportation such as greyhound and subway within 3mins walk, soooooo convenience, the customer service was great, only one bed experience was an asian woman there, she was total racism of Asian(I'm an asian), i was told i can chk in a little early if the room done cleaning by the other lady, so I walked around outside then came back around 1pm, so i went to that asain lady ask if i can chk in ealier, she doesn't look at me and voice was rude told me i can't chk until 3pm, she let me sit there and wait, so i did cuz i thought room wasn't clean yet, while i sitting there, I saw she chk in every foreigner(non-ansian) with a big smile and also offer cookie to them, they were came after me but chk in before me, I was so angry so i walked to another lady whom told me i can chk in early, she was so nice and let me chk in with no hard time, I will NO RECOMMEND go to the asian lady there, unless you not asian, she was rude and despicable, she was yelling out that doesn't know how to spell my last name which only 2 letters in my last name, seriously, if i have to pick only 1 down side, this is definitely the one