jim scroggins

Review of SILVER FOX STEAK HOUSE

Went to your restaurant this weekend with some fri...

Went to your restaurant this weekend with some friends. This was our second choice, The Keg was our first, but they were booked solid. I called and y'all were able to sit a party of 7 in 10 minutes, on a Saturday night at 7:15pm. That's awesome. Upon arrival, we were greeted and our table was ready. That is about where the awesomeness ended. After being seated it took our waitress, Jaycee, 15 minutes to come to our table and greet us. I would be OK with that but she only had a two top and a bar assist...from what I could tell. After greeting us and taking our drink order, it took another 10 minutes to get our drinks, and upon arrival of our drinks, I ordered two appetizers, the Shrimp Cocktail and the Seafood Sampler. 20 minutes pass and we get two loafs of complimentary bread, which were devoured immediately by our party. It took the appetizers another 10 minutes to come to the table. Both appetizers were delicious, full of flavor, a little small for the price but I still enjoyed it non-the-less. IF the establishment was slammed, I could understand, but y'all were not. There were plenty of service in the main dining and there were empty tables and booths. If Jaycee needed help, she could have gotten it. After the appetizers came out, we stated we were ready to submit our order, Jaycee stated she needed to get a pen and paper from the bar to take the order and I felt that I needed to request from her that she return promptly from retrieving the pen and paper and not terry along her way, due to the so far horrible service we were getting. Although requested, it did not help. Jaycee was not seen for about 8 minutes...and we were sitting "at the bar". Fine. After ordering our food, two scotches and 35 minutes later, our food arrived. Now, let me tell you. I am a foodie. I love food. I love steak. I had your 16oz Prime Rib, medium rare. That steak was divine. Cooked perfectly, seasons well, served with the appropriate amount of mashed potatoes and snap peas...if it would have been appropriate, i would have licked my bowl clean. No complaints from me on the kitchen. With that said, I could have been so hungry from having to wait soooo long for any food...from the complimentary bread, to the ordered appetizers to the food to the table.... I could have been so hungry a grilled flip flop would have been great. After everyone was done, which most of us loved the food, one in our party complained that her burger was not done enough, but she still ate 80% of it, so she really did not have a legitimate complaint if you ask me, it came time for the bill. I picked it up as a Birthday/Christmas present to the table. Now, I have eaten at several great steak houses. Pappa Bros in Dallas, Rough Creek in Glen Rose, Eddie V's in Fort Worth... like i said, I like food... but for 4 benjamins you would think the service would have been a little more spot on for that price.... in the midst of a remodel or not, I am a paying customer and would expect to be treated as such. At this time, I will not be giving any of my friends a recommendation to visit your establishment. Great food and piss poor service means I need to find somewhere else to eat and spend my money. just my .02