I emailed the info to their salesman, Larry. They must be overworked or the work environment is toxic. This guy couldn't be more indignant. The plans I sent were easily priced out by Interframe. Larry rudely said he couldn't do it. I don't see the need to treat people poorly when they are asking to do business with your company.
My experience with Valley Truss people were very nice, but the product that I recieved was NOT of good quality , one truss was broken, the trusses are warped with poor quality in there wood, we have been fighting the trusses from the time they were set in place, runners are warped we had to put blocks in them to try and get them straight enough to use ,now when you run a string line we can see that in order to get sheet rock up we will have to fight them with more blocks to straighten wraps in the wood. They have cost us alot of time and money just to get them useable. The quality is not there. BUYER BE WARE.
I use these guys to manufacture my trusses for the projects I build. They are great people to work with, excellent prices and get them done in a good timeline.
Worked with me on my project to find original documents and helped me get my project started
Amazing product and quality of wood. Astonished with the customer service and the friendly environment.
Not happy with quality of wood used. Lot of defects and knots. One truss was damaged unloading. Staff was nice but product sub par.
This is a reputable business - I work with them regularly. Quality people that you can trust.
valleytruss.com
