R. De Ryckholt

Review of TransIP

TransIP is good hosting in the technical sense, no...

TransIP is good hosting in the technical sense, no big downtimes o.i.d. If you want to cancel, it is best to do this directly via the control panel. I want to forget that sometimes, and that is my fault. However, TransIP is wrong by automatically renewing without permission, or even without informing the customer. You must immediately pay for the entire next year. That is forbidden, because tacit renewal. You need the Wet van Dam to solve that. After e-mailing back and forth, it is also resolved with the trade fair closed. I really appreciate that. However, this practice is not an accident, but a deliberate choice to make customers pay for something they no longer want. They can also email in advance to warn that they are about to renew, or better yet, ask permission to renew. That's why it is three stars and the hope for a sustainable, customer-friendly change at TransIP.