I work for this company and when it comes to the s...

I work for this company and when it comes to the service it's not so much the company's fault as it is the individuals fault, but then again how can you blame the individual if the company does not give a list of expectations for the employee to follow? it's like they want results without giving the proper education! It's quite laughable. it's like asking for something for nothing. As far as the product itself it's the best on the market linen cloth is the material color seal last Generations but then again who cares about awesome product if your service sucks. I work in the pre-sale Department where we set up in front of Walmart and get the qualified appointment first. I can confidently say that it's a excellent paying job if you're good at sales because anybody with common sense knows that sales is the highest paying profession in the world if you're good at it. You see folks this company has a problem and the problem is easily fixable however you're dealing with lazy people (owners) in a glass tower with lots of money and the biggest secret to why this company sucks at its service is because everybody that buys an Android or an iPhone is ( in my sarcastic voice) a certified photographer which tells you what? that the photo business is dyyyyyiiiinnnngggg. right, or wrong? so why would they give themselves a headache and provide excellent leadership when it's harder if it companies will no longer exist in the near future and they can Hammer your dumb asses right over your head for astronomical prices for cheap paper and cheap ink. Why do you think Olan Mills went out of business after 83 years of providing exceptional service through the call center era and the Roll canister film era? Because fool they knew the photo apocalypse was coming and why did they know this? because their kids have a whole lot of Something's for nothing's...private jets and helicopters and mansions and b****** dancing in bikinis holding fortie ounces of old English so what have we learned here folks? When the photo business is near death why would you provide something great excellent service and people you can depend on with Friendly Smiles and nodding heads and wise words when you can get something for nothing. if I dangle a carrot (the carrot being Walmart) the busiest retail store on the planet. by putting a table right next to the door put a smooth talker with a decent-looking display of pictures and by the time you come back you got this fat Jabba the Hutt photographer with three days worth of food crumbs on her shirt don't be getting mad and s*** that's why when you read these reviews you have a bunch of mad customers. I've learned in 17 years in the photo industry that strong leadership creates strong results, while weak leadership creates week results. So the bottom line stick to your cell phone you certified photographers you quit being dumb asses and expecting phenomenal service at these photo companies because the photo business is a dying business and all these big Headhunters know it. I think it's so funny because I find me an excellent paying job somewhere else and before I leave this company they call portraits International I just like the shed a little light on the topic for all y'all beefers... think of it like this Dupree sellers in the company are pretty much the highest paid employees between the photographers and the Consultants but the photographers of the hardest worked and they complain the most there for putting a bad taste in the customer's mouth. I mean come on folks if you actually stop and think about it use your medulla I got a slick tongue salesperson in front of Walmart getting you all excited about this great linen cloth portrait because he gets paid pretty good then you got the photographer that gets worked to death and barely gets paid complaining and giving the customer and attitude not putting their all into the pictures and then when it's all done and the consultant delivers the packages. If the company had a future they would be leadership instead of something for nothing.