aryeh e polstein

Review of Cheyenne Mountain Resort

This is a decent resort. Rooms were okay and pools...

This is a decent resort. Rooms were okay and pools were okay. My main concern was their service. I checked in 1 hour early for a 4 day stay and they charged me a $20 early check-in fee. It s the small things. No one answers the phone. Cleanliness isn t their best trait as well unfortunately. Waited 1.5 hours for a luggage bell cart.

The views are great. Their is a good family vibe here. Liked this hotel, but would appreciate better customer service and care for the price we re paying.