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I have to admit that I had such high hopes for my ...

I have to admit that I had such high hopes for my birthday celebration at Rainbow Lodge. After doing some research and receiving feedback from patrons that had visited in the past, I was really excited about my choice. The venue was lovely (set up, decoration, etc). However the huge problem was the lack of customer service, the cold shoulder, lack of professionalism, lack of concern, attention, etc. I was honestly taken aback, baffled. I didn't really look around the entire restaurant as I had asked for an intimate locale but from my vantage point, we seemed to be the only minorities there and were definitely treated as such. Again, I had such high hopes and was so disappointed. My girlfriends arrived before me and they each gave a very similar account as to how they were treated, ignored, disregarded, treated as though they were a nuisance to the male host. I was so embarrassed. We drove from Katy, Sugarland, Spring, The Woodlands and that was certainly not the treatment we expected. Towards the end of our brunch the demeanor changed some, not sure if it's because the waiter realized how poorly he was treating us or because his time dealing with us would soon be over. The food, presentation, ambience and caipirinha were amazing. Sadly, due to the treatment, we will not be returning nor will we be recommending this establishment. Thank you.

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