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Andrew Musgrave

3 years ago

After being refused an early check in, and then to...

After being refused an early check in, and then told to come back every hour or so to see if the room is ready, as they can't call or message international numbers, we left the lobby area. A Manager asked if everything was ok and after explaining the situation he got us a hospitality room to wait it, took care of all our luggage and food and said he would call us when our actual room was ready. About an hour later our room was ready and we moved over to it.

The rooms here are amazing and a full kitchen makes dinner time easy. The only thing missing is a large convection oven. The microwave does do convection but its small.

Pools are amazing, hot tubs hot and the staffn with the exception of the one check-in agent are outstanding

We will be back again

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