J

Jennifer Schultes

4 years ago

The hotel is very spacious and immediately invitin...

The hotel is very spacious and immediately inviting when you enter. However, when we saw the room we were shocked - the room looked like the hotel was trying to save money on the room set up.
The bathroom was probably not cleaned thoroughly because there was still a lot of hair in the bathtub. When we complained at the front desk we were upgraded to a better room. At first glance, it looked a lot better, but it also became clear that the rooms were not cleaned thoroughly - as was the wellness area. Dust and hair in the corners, stains from the previous owners, dirty spoons in the room, dirt stains in the jacuzzi etc ...
If the room service was there and you looked closely, you saw on a few days that only the bed was made and not exactly lovingly.
Breakfast is ok but nothing special.

Unfortunately, we were not asked about the quality of our stay on departure - a shame!

Comments:

No comments