After Waiting in a long line to check in at 3pm .....

After Waiting in a long line to check in at 3pm ... the room wasn't available but they checked us in and were told they would call when it was. We received the call at 4 pm and told we could pick up the keys at the concierge. When we got to the concierge the young girl behind the desk instructed us to stand back in line and promptly returned to her personal call complaining about her boyfriend. Once inside our summit suite we found that a good portion of the kitchen dishes and the coffee pot were dirty and in the dishwasher and there was still old food inside the refrigerator. We later went down stairs to the Spencers steak house for dinner and with a restaurant seated at maybe 50% capacity were instructed to sit at a small table inside the bar because there were no available tables. As we sat at the table we were instructed too...An older gentleman wearing the restaurant uniform and name tag very rudely says to my companion "Ma'am thats my table so excuse me" and pushes past her into the seat and sets down his plate of food. So i return to the desk as there were no remaining tables in the bar and asked to be seated.... miraculously i am seated immediately by a different hostess in a sea of open tables....and then proceeded to sit there for the better part of 30 minutes without ever seeing a server come to the table. So we got up and left. I had not been to Beaver Run in about 4 years since my previous stay at this property.....but it has seriously declined in service over those years. The only great thing about this place is the proximity to the chairlifts ...so Dont expect much ...i was so embarrassed that i had recommended this place to friends and this was the "Vail Resort experience" they had...never again