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Nancy Norton

3 years ago

The first room they booked is in was disgusting, r...

The first room they booked is in was disgusting, room 3342. Do not stay in that nasty room! When we opened the door there was some sort of industrial dehumidifier in the middle of the floor. It was not cool in the room. They came to remove the dehumidifier & we went out to grab a bite to eat. When we returned to the hotel, it was clear why that dehumidifier was there. The room smelled awful & I noticed mold on the vent! They did change our room without question & issued a $50 credit as well. My thoughts are that if there was a different room available, why would you even place anyone in a room that needed an industrial dehumidifier to try to defunk the area?

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