Stephanie Roberts

Review of Cheyenne Mountain Resort

This hotel/motel, in my opinion should not be clas...

This hotel/motel, in my opinion should not be classified as a resort. While the grounds are pretty and has nice views, the facility is old and outdated. We were so disappointed.

The room was older and didn t look like the pictures on the website. You could hear the people in the room above you, from footsteps, to the toilet flushing, to full on conversations. When we arrived I had to wipe down the door handles in the bathroom and an area of the door itself. There were clothes on the patio, left from the previous guest I suppose, which makes me believe that they didn t clean the patio furniture when they cleaned the room. We were charged a $50 resort fee, even though the hot tubs are closed and it was too cold to use the pool.

The grounds were well maintained and the views were pretty, but not worth the room rate.

We will not return, especially during COVID times, as I believe their cleaning is not thorough enough.