The staff were professional and very pleasant but ...

The staff were professional and very pleasant but this is where my enjoyment ended. The rooms are outdated, lights were missing shades, the bedding was inadequate, there was literally no wifi access even though they advertise free wifi. The smart TVs weren t connected to the internet so netflix was not an option and the breakfast buffet was criminally overpriced and the food was sub par. Many hotels in the area offer better buffets and are included in the cost of the room. My kids enjoyed the waterpark so my only complaint would be that compared to Great Wolf Lodge and Fallsview it is a distant third in overall rating. I would not recommend this hotel based on cost alone.