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Booked a room on the Victoria Day long weekend to ...

Booked a room on the Victoria Day long weekend to celebrate my anniversary. Arrived and saw that there was a wedding taking place that evening. I paid to upgrade to a room with a view and was placed in a hallway where all of the wedding guests were staying. We were up all night because of the loud noises the wedding guests were making, which understandably, it is a wedding. However, had we known the whole hotel was booked due to a wedding we would not have stayed that night or paid extra for a room with a view. I approached the front desk with this same feedback and received a response of I m sorry. The hotel had ample opportunity to let us know ahead of time that this wedding was taking place, but they did not. The situation was not handled professionally and due to this, I will not be returning. I visit Port Severn quite often and there are tons of other accommodations that I m sure will treat their visitors with more respect.

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