S B Singh

Review of Vivanta by Taj, Gurgaon

I stayed in Taj City Center Gurugram Hotel in Mont...

I stayed in Taj City Center Gurugram Hotel in Month of March 2021 for 2 nights.Hotel booking costed me Rs 9744 however during check out Hotel receiption staff deined to provide invoice as booking was done through online portal Expedia and informed me to collected from Expedia.I clearly told them Online hotel booking receipt clearly says Hotel GST Invoice
to be collected from hotel only, they didn't provided me Hotel GST Invoice during checkout.After lots of email followup Hotel shared me GST Invoice for Rs 8461, when I written email to them reason for reduced value invoice response received was they had paid Rs 1283 commission charges for this booking.
I checked with online portal they didnt charged commission.
Hotel is cheating customer by providing reduced value invoice (GST tax evasion) and also came to know that they had done the same with many customers.
Earlier I had stayed in other Taj Properties other parts of india but never came across such malpratices.
I would recommend Please Don't choose this Hotel Westinn is good options to avoid trouble what I faced