Miranda Leininger

Review of Bob Rohrman Schaumburg Ford

Went in for service on a vehicle I already had and...

Went in for service on a vehicle I already had and ended up buying a new car while I was there. The salesman I dealt with (Ismael) was very nice, but the same as any other car salesman. Turn 'em and burn 'em - once they shake your hand, they want you out of there as soon as possible.I was able to get the price where I needed it, but then was pushed to buy a lot of add-ons afterwards. The delivery manager, Nick, was great, and the person I dealt with in finance was also great. I've had questionable service from the service department in the past, but today, the gentleman I dealt with was great. There is a lot of variety on the lot, which was nice. Many options to choose from. I love the car I bought and am hopeful I will receive great service when I need it.