Brian Imhof

Review of Bob Rohrman Schaumburg Ford

Was transparent that I was on a time schedule to m...

Was transparent that I was on a time schedule to make a meeting. They said they could do my oil change in 45 minutes. An hour went by so I asked them if my car would be done soon because I needed to be at a meeting downtown Chicago in 40 minutes. They came back to tell me my vehicle had not even begun being serviced yet and it would only be another 20 minutes. An hour and a half for an oil change? Come on! I told them I was already going to be late so I asked for my car back before they could service it and was late to my meeting. Thanks guys!