My husband and I traveled here from Arkansas to ce...

My husband and I traveled here from Arkansas to celebrate his birthday. Upon arrival we were greeted with smiling faces ready to interact with us. However, one worker in particular took care of all our needs in order to make this experience a good one. After Chuck introduced himself, he asked was there a special occasion and we said yes, he allowed us to pick two items from a list to go along with the celebration!! I was so excited and as promised the delivery was sent to our room at the arranged time. I am still givng this review a 5 even though we had problems with our bathroom involving the bathtub (drainage), toilet (backing up), and refrigerator not cooling. When we notified personal they sent maintenance to correct the issues at hand. The tiki bar was awesome (Katie) made us feel at home. Although it was a company retreat going on during our stay, the staff attended to everyone from my observations. This is our second time here and would recommend to anyone who is interested in visiting this area Hilton Cocoa Beach!!!!