T

Todd R.

3 years ago

We were seated promptly when the last of my party ...

We were seated promptly when the last of my party of 5 arrived. However after waiting for 15 minutes and having NOBODY come to the table, I got up and told the hostess that nobody had even said hello. She brought some bread to the table and said that our waiter would be right with us. At 35 minutes after being seated, our waiter arrived without apology to announce he was ready to provide service. I was so upset at this point that I insisted on another wait person as I was in no mood to give this guy a tip of any sort.

Our new waitress was slow to take drink orders, then the wine she said they had, was exhausted.

They were out of prime rib on a Firday Night which 3 of the party had decided on during the 50 minutes from being seated to orders being taken. The manager came over and said they ran out shortly before we were seated. At this time the manager provided some shrimp appetizers in way of compensation.

Food finally arrived at 9:15... this is 50 minutes from being seated, to ordering and another 55 minutes after ordering... yes, 1:45 from being seated.

The food was alright. My "medium" Bone-In Filet was rare while the other entree's seem to have been cooked correctly. All party members remarked at how their food was overly salted.

The manager again attempted to make sure the party was satisfied by providing some complementary deserts.

The manager was really the only positive part of the experience. It is only through his efforts that will I consider ever going back.

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