This is the worst place for anyone to get their pi...

This is the worst place for anyone to get their pictures taken! When we booked this session we were told that we would be able to pick our background from over 500+ backgrounds that they have. My kids and I coordinated our outfits for the pictures and when we arrived for our session the background was a light brown and I asked the photographer if the background color can be changed and he said no it couldn't but insured that the colors we were wearing would be great with that background. So we proceeded forward with taking pictures that day. 2 weeks later we go to view the pictures that we had a 4:30 appointment and when we arrived at 425 there was a line and only one person showing pictures. Once it was finally our turn the lady brought out all the pictures and I was like wth is with the antique look? she said that is the background that you chose. I said no ma'am it wasn't I was told that we didn't have a choice. So I asked her to downsize the package and she did once and brought it down to 150.00 i said can't you go any lower with the package and price and she said no. Because there were so many people waiting i felt pressured to make a decision and bought the package for 150.00. The lady tried to charge me more when she was trying to figure out the cost and i told her it was wrong several times and she changed it and acted like it was HEB's fault with their internet connection. The funny thing is a calculator has nothing to do with internet. Then when she ran my card she tried to run it for a different amount. Thank God I was paying attention. I was so upset with myself for being pressured to buy these pictures that I sent an email to see if someone would contact me about a refund. Well they finally contacted me and of course just like all the other reviews, there is no refund available. They asked me to send them all the pictures that I had just purchased and they would replace them with color pictures. I told them why did I need to sent the pictures back to them at my expense. Anyway there are no refunds and their pictures are AWFUL!!!
DO NOT USE THIS COMPANY AGAIN HEB!!!!!