The rooms here are great, the physical location is...

The rooms here are great, the physical location is nice, the staff is helpful. What sucks is the management. We booked here for a wedding. There were lots of hotels we looked into but chose Crowne Plaza for one reason: the bride was told that as part of the package the bar would remain open until 2 am during their stay (2 nights) as a place for everyone to see eachother before the wedding and then as a place for the guests to settle down and hang out for a bit after the reception. The first night, the lobby was all lit up so we went there but no one was working the bar. It wasn't a huge deal, but a bit disappointing. She talked to a manager and he assured her it would be open tomorrow for the night of the wedding. Trying not to get stressed out on her wedding day, she asked one other person for confirmation and they also said yes. Wedding comes the next day, guests walk back the short distance to the hotel and surprise: the bar/lobby is not only closed like the night before but locked too now so lounging together isn't even an option. There were other more minor issues that also made this a poor choice for the wedding guests but the blatant lies was what really upset me. Everyone makes mistakes, accidents happen so the other things I can forgive.