A lack of customer service and many sales gimmicks...

A lack of customer service and many sales gimmicks. West Valley Dodge location does not uphold the organizations mission statement..."To be the most esteemed automotive group in the eyes of our employees, customers, and partners." Customers? I don't think so. A salesman and some of management at this location do not respond to phone calls or text messages. Even when they promised to do so. Customer service model is extremely disappointing. Will a "sorry" response to this post really fix the customer service issues and sales gimmicks at your West Valley Dodge location? Corporate should look into it.