My resort room had a nice layout and window view o...

My resort room had a nice layout and window view of the snow mountains. Cleaning crew provided average services. On my first day we didn't have hot water. I was told to visit the pool showers, but I took a shower in cold/lukewarm water anyways (after 9-10hrs of driving here). Front Parking is a huge problem. They have a parking garage, but its a long walk to your room. I asked the front desk for a cart only (w/o a handler) to handle my luggage, but I was refused. Shuttle rides are convenient, but call them when you are ready. They will not wait on you. I might try this place again, but I will definitely look else where. My first impression of this place wasn't great, but fair.