We invited several window replacement companies to...

We invited several window replacement companies to come to our home after the Home Show. We were impressed with the quality of window and the installation process, including the extra insulation around the windows, etc. Decided this was the company for us! However, both the sales person and the official "measurer" told us the windows would be ready for installation in 4-6 weeks. On week 7 (!) after hearing NOTHING from them, I called. "Oh...the scheduler is on vacation until next week..."!
A message was left for him. I called him the following week. "Let me check...your windows are not here yet...I'll call you."

This went on for weeks. We placed our order the end of September. They were ordered early October. NOT installed until week of Dec 10th! Delaying our holiday plans, etc. Also the sliding glas door had sloppy caulking and some places were missed. They had to come back to re-do that job.

Very Unsatisfactory communication! Never any explanation for delays, etc. Will not work with this company again, and we do not recommend them. Expensive project, too!