After a disappointing service visit. I reached out...

After a disappointing service visit. I reached out to Brandon Colon service manager to help me regain trust in the Jim Ellis service dept. by looking at my 2011 Chevrolet Silverado again and do a real in depth service engine light diagnostic test. Mr. Colon said he was going to put his Shop Foreman on the job. After 2 days of examining possible issues including checking engine light history, pressure checking top and bottom of my engine. Mr. Colon even sent me an email w/ a video attachment.
I've never had a Big Box dealer service dept. deliver this Quality of service.
Thank you Brandon and the service dept at Jim Ellis