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kevin forrest Review of GP Bikes
They sent us the wrong size product, then asked us...
They sent us the wrong size product, then asked us to ship it back before being able ship out the correct product (which is fine), but then tried to process a refund instead of sending us the correct product.
When all that was finally resolved via multiple customer service emails they shipped the right size product (hopefully, we still don't have it) to the payment address, not the shipping address which is in a different part of the province.
This process has taken over a month and is unacceptable. I will be taking my business elsewhere, likely Fortnine (I've never had an issue with Fortnine, and have purchased from them multiple times).
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