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Kam Alita

4 years ago

First off I had an appointment the previous day bu...

First off I had an appointment the previous day but had to cancel. I then rescheduled the appointment for the next day(today). I pulled up and there is a group of sales associates. One walks over to me . I tell him I have an appointment with another specialist. He goes to get her. Mind you I texted her while I was in the parking lot to let her know I was there for our appointment. She replied to my text saying she would meet me in the front. He comes back saying she's tied up with a few things. Red flags go off. He then walks us to his desk with the print out of the vehicle I was there to check out. He goes on to tell us that the vehicle was sold the day before. I thanked him then left. I wasn't interested in anything they had to offer.. I at this point am confused. So the sales specialist I set the appointment with knew it was sold she never mentioned that. Not to mention she set the appointment then claimed to be so busy. I'm very disappointed. All she had to do was say this prior to my appointment and I would have been open to see what was there. I felt lied to and think that this establishment is very unprofessional. Buying a vehicle is very important, you can't even trust this dealership on something small I can only imagine the major issues.

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