Sue Neuendorf

Review of The Indianapolis Star

HELP! I need to have my paper delivered in the pa...

HELP! I need to have my paper delivered in the paper tube (which they have done for the past 20 yrs.) Unfortunately this is rarely the case. I have called and sent MANY emails. If I finally get through to a person, I'm assured the problem will be corrected. yet nothing has improved. What is crazy they will deliver my paper on the ground under the tube. This week my paper has been left in the middle of the road. for the 2nd time. During the last rain my paper was left under the tube in a puddle, completely soaked. I have often missed parts of my Sunday paper, yet they refuse to deliver the missing parts. To add insult to injury , the cost of the paper has gone way up. Paying more for horrible service.