I don't understand how you can still call yourselv...

I don't understand how you can still call yourselves a company. None of the numbers on your websites work, you don't reply to your emails, you don't reply to your facebook. My parcel has been delivered to somebody in the midlands, we live in Co. Waterford!!! How can you possibly think to deliver it to someone with a completely different name to somebody in a completely different county??? Absolutely pathetic.