Rooms were upgraded from my previous visit a few y...

Rooms were upgraded from my previous visit a few years ago, and are updated with new furniture and carpeting. I was impressed with the Colorado Suite. Had nice furniture and amazing bathroom with bathtub and sit down shower. The room also includes a wood burning fire place and suppose to have a balcony.
This is when I ran into a few issues, we were on the ground level and the balcony goes out directly to grass and a public walkway about 5 ft in front of the door. None of the rooms have a.c. which is alright since it's a mountain town and you can open the windows. This suite did not have windows though, just a door to the balcony (walk out door to path, no fence or anything keeping it private). The screen door to the balcony was broken, it would not lock and it had a big gap between the screen and the frame when it was shut. After 30 min with the door open and screen closed bugs were getting in the room. Had maintenance come and they said they couldn't fixed it but was able to get a new room after waiting a couple hours.
Got switched to the 1 bedroom suite which was an improvement with a larger room and bed and windows with screens. The bathroom was a downgrade and it included a giant closet that must be for skis and snow gear but much larger than necessary.
Overall the staff was great to work with, heard this was one the busiest summer weekends and they were friendly the whole time.