Our business consists of several retail locations ...

Our business consists of several retail locations and we have been dealing with FSI for the past 15 years: we have never had a bad experience. The few rare times when the problem reoccurred, they were very quick to return and take care of it. They are always extremely reasonable with their pricing and more importantly, they are informative: if a repair makes more sense, they will not try to up-sell you on a new compressor or unit. A special shout-out to German, one of the best techs on your staff, he was extremely helpful on his last visit.