Matthew Holland

Review of Park Plaza Victoria Amsterdam

Excellent Hotel in a Fantastic Location!

Excellent Hotel in a Fantastic Location!

I stayed here with my Father and Two Brothers whilst on my brothers Stag Do. On arrival we were a little disappointed by the welcome from the staff on the reception desk, they were rather unhelpful and quite rude, however, the staff on the customer relations desk and the concierge were very polite and helpful.

The rooms are modern, spacious, clean and you hear no external noise at night. The bathroom is immaculate and comes with all the amenities you would expect. I was a little disappointed to find in a 4 star hotel that you had to pay for water (still & sparkling) in the mini bar, you would normally get this included and only pay for other drinks.

The location is incredible, just a 5 minute walk from the Amsterdam Central Station, Red light District aswell as many other attractions.

The hotel security is very good, we arrived back late every night, early hours of the morning and we found two night porters in the lobby every night, the revolving doors are locked and manually activated when you arrive so you know your safe within the premises. The night porters were very friendly, welcome you back and ask if you've had a good evening.

Overall I really enjoyed the stay here and would definitely return, I would have loved to give them 5 stars but unfortunately the poor attitude of the reception team reduced it to a 4 star.