This is a poor excuse for a Hilton. I'm a rewards ...

This is a poor excuse for a Hilton. I'm a rewards member, and was quite surprised with below standard service. Noteably, I returned to my room after nearly 12 hours of attending a conference at 6pm to find my room was not serviced. Also, I discovered a pistachio shell on the floor next to my bed which is from a pervious guest. Additionally, guest floors are not secured by room key in the elevator. This is strange for being a conference center in a busy area. While nothing was horrible, this is not the quality I've come to expect. When I return to NoLa, I won't be staying here.