OMG THIS COMPANY IS RUN BY CROOKS. ONE STAR IS BEI...

OMG THIS COMPANY IS RUN BY CROOKS. ONE STAR IS BEING GENEROUS.

My bumper has a crack and they are not willing to replace my bumper with a new one. I had similar experience in the past and Ameriprise replaced my bumper. However, they said it doesn't require one and they will work on the existing bumper and paint over where the crack is. That's one thing. It takes forever for them to response on any of my requests. I can't drop off my car at the body shop because it takes forever them to make a reservation.

Please go to the TDI (Texas Department of Insurance) and file a complaint. This company needs to be investigated/audited.