Not to be contacted for emergencies, my cat was at...

Not to be contacted for emergencies, my cat was attacked by a dog, they simply replied that I had to find another on-call vet, without giving me another name of on-call vet, and that they could not take her in consultation. For professionals who are said to be passionate about animals, I find it SHAPING. If I could have put 0 stars I would have done it.