Matthew Sherbine

Review of Autobarn Mazda - Evanston,IL

Most of my service experience was good - I had a f...

Most of my service experience was good - I had a few things done which were handled professionally. However, I had a screw in one tire (a rather minor issue, easily fixed in the most basic garage) which they "fixed". The next day it was completely flat which meant I had to take off the tire, put on the doughnut, and go to a local garage to get it fixed. This was not an expensive issue, but it was inconvenient, especially considering it was the 4th of July weekend and I expected to do a little traveling. It was disappointing that this was not handled better. I will probably get future service done at Rosen Mazda in Waukegan or Lake Villa. It's a bit of a drive from Chicago but I've never had any issues with them.