Breonia Evans

Review of Keith Pierson Toyota

My sales women was very knowledge about the automo...

My sales women was very knowledge about the automobile that we purchase although the SUV was an made by a Infinti she was very helpful familiarizing us with all the bells and whistles in the SUV. The automobile had some defects in the paint they schedule an appointment to have the areas painted with in two days after purchase of the vehicle. Miss Brown was a AWESOME sale women she really worked hard to sell the vehicle and was very professional. The service department is very efficient however I was not please with the manner in which my issue was addressed. The car tires makes a rowing noise and the service manager said that its normal ware on the tire. The brakes make a noise when stopping he also said that was normal. As a customer I am not pleased with the answers therefore I will take the SUV the manufacture dealer to get a second opinion because a high end vehicle Infiniti should not be making noise. If the service manager or technician would have driven our automobile the would have understood our concerns. If these issues gets resolved all three categories would be excellent.