until this time I had a great experience ,but Satu...

until this time I had a great experience ,but Saturday was not good The salesman Taylor was great except him and the sales manager Josh were not on the same page.Taylor said with the discounts we could buy this Soul fo r$16000,then Josh got involved and he promised a 5 year 60,000 mile bumper to bumper and 10 year 100,000 mile warranty, well there was no mention of a charge ,but when I got home and reviewed the contract there was a 2400 dollar charge and allowed 8600 for the trade in but the contract said different. A lot of mistakes in favor of Keffer also Josh said 72 months but the contract read 75 months another mistake.I have bought several cars there but this is a good way to put your self out of business. I called Josh Monday and he said there was nothing he could do,I did' not ever get my military discount ($400?) This is not right,My wife and I are very disappointed in the way this was handled.