I would rather not have given a star myself. After...

I would rather not have given a star myself. After the misuse of my data followed by correspondence about the termination of my account that clearly asked "Have my services been discontinued?". Received another message from their partners. First I was helped by someone helpful but clearly incompetent to read emails.

Be referred to the control panel once and then receive a clear answer by mail another day. Weak support with focus on the wrong thing, welcome to 2017.