If there was a way to give 0 stars, I would! This ...

If there was a way to give 0 stars, I would! This place is AWFUL! Absolutely horrible. They are extremely rude, not helpful at all. When your service doesn't work properly, they don't care. They won't try to fix it or find the problem without charging you $100+ in fees-- mind you it is THEIR service that isn't working! Not to mention the ridiculous fees and extra charges they put on our electric bill every month. Some months we BARELY use our air/heat and sometimes we use it a lot! It is funny how our bill goes up and down completely DISREGARDING our usage! Some months we use a ton and it costs a ton while others it is even less than the months we barely use anything! I believe they enter random numbers and charge what they want depending on what they need. We will move out of Greenville primarily due to this one company! Someone else come in & take this over!! Please!!!