Maryam Fatima

Review of The Good Guys

Chose the pick up option from their eBay store and...

Chose the pick up option from their eBay store and nowhere did it warn me that I would personally have to collect the item.

I rang them up to ask after I got my collection email was told noone could pick up my item on my behalf and that I should have read the "terms and conditions".

I asked if I could nominate someone and provide proof of payment and collection email etc to them but they just curtly replied no.

Even Australia Post allows other people to pick up packages on your behalf.

Horrible customer service.