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Alessio Toffanello

4 years ago

We stayed in this hotel in mid-December 2019 with ...

We stayed in this hotel in mid-December 2019 with my family. I would like to give an objective review that can help those who are looking for information on the Resort.
The distance from the airport is short, about 10 minutes by bus. No disturbance from the planes, however, the Resort is silent throughout the day.
Upon our arrival we received a warm welcome, the staff really friendly in every respect. They tried to talk to us in Italian, although the typical tourist in this structure speaks German.
We requested a sea view room, defined by them as Junior Suite (6014). The room was very clean, a very nice decoration on the beds made us welcoming the arrival. Water in the room in large sealed bottles and fresh fruit. The only flaw from time to time from the bathroom taps the water comes out slightly yellow. The gentleman who was cleaning the room was FANTASTIC. Kind, smiling and made our daughter find on the bed every day a different decoration made with towels and flower petals.
Let's move on to catering, I state that I am a difficult person and the first impact of all these German buffets intimidated me. With the passing of the days I understood however that the kitchen was good and taken care of, the bread was excellent as the meat and the vegetables always available in various ways. An international cuisine, for us Italians different from what we are used to but if I managed to like it I think it is considered positive by many others.
Fantastic staff, even here in the restaurant always nice and helpful. They pick up the dish as soon as you finish, they always ask if you need something and they never make you miss anything. On two occasions that our child did not find things in the buffet, they always did their best to prepare things for her in a short time. I would also like to thank all the restaurant staff very much for this.
The gardens are beautiful, as opposed to things I've read in other reviews I have to say that it's more difficult to do than this. The resort is huge, the gardens are everywhere and people are always at work from morning to night. They too deserve praise because the flowers were taken care of, the leaves were clean even if there was wind and everything was in order.
Now let's move on to the strong point: the beach. We have been to various places in the world renowned for the sea (such as the Caribbean) but this sea has left us speechless with the beauty of its coral reef. Congratulations for the care you have of your natural heritage, keep protecting it because it is truly splendid. Loungers always available, there was always a shelter from the wind that was only two days strong. Perhaps I would slightly improve the "bar" area of the beach. Instead we found the DIVING unattractive, which did not even try to understand what we were saying and has expensive prices in my opinion. Council to bring flippers and mask from home or contact the shop on the next beach because with little difference you buy the material.
On excursions do not worry because of anything you need will come to ask you on the beach if you want to do quads, camel rides, underwater boats, etc ... even their prices dear in my opinion for the value of the euro.
The really hot pools, in that kids you could practically do the sauna and it's a positive comment. The very nice animation, a special compliment to MARIA (the Greek girl) who treated our child with love and seriousness in the moments that she wanted to stop at the trixie.
As for the gym, on the other hand, there is the bare minimum, maybe a little small if you are more than 10 people, clean towels.

I believe that I have surely forgotten something, there have been many situations and people. To finish: POSITIVE judgment. Thank you

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