Mariorl Calderon

Review of Mondrian Hotel West Hollywood

I have to edit my previous review of 1 star, becau...

I have to edit my previous review of 1 star, because after the negative experience I had the first evening, the hotel truly worked to step it up. The attendants were helpful, and although the hotel was full, they shuffled some things around were able to accommodate me to a new and even upgraded room to make my stay more comfortable. I appreciate the effort!

(PREVIOUS REVIEW TO FOLLOW)

The WORST experience I have had in a hotel...and I travel a ton. Check in took ages, but at least the front desk attendants were nice. The biggest issue I had was the room - the balcony was facing the pool and it is IMPOSSIBLE to rest in that room. The music gets louder by the hour and there is an incessant thumping. I called the front desk to be moved and while they were willing to help, I had to spend the night in the extremely loud and unpleasant room