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Andrea Vo-nguyenReview ofSterling BMW
What a nightmare. They promised me my car would be...
What a nightmare. They promised me my car would be ready by noon when I dropped of my car at 9am. I waited until 1:30 and still nobody contact me thru either phone, text and email. I called Service department to ask to be connected to the advisor. I was told my car was not ready. I waited until 4:30pm to inquire about my car, still It was not ready. I told the service department representative that I was disappointed and would address the problem with the supervisor. The Advisor then called me afterward to let me know my car was ready.
When I picked up my car, they didn't bother showing me the key the placed at a secret place inside the car. Stay away from this place.

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