Deena El-Attar

Review of Pan Pacific Vancouver "Five Sa...

Extremely rude staff. Horrific experience.

Extremely rude staff. Horrific experience.
We made a reservation on opentable for 3 people, myself, my husband and our child in a stroller. From the moment we walked in, we were greeted with a frown and Gerri saying she was not expecting this , referring to our child.
She set up a table, where we parked the stroller and my baby was drinking his bottle about to fall asleep. Next thing you know, she looks at me and points at him to try and keep the noise down as he was drinking his milk. I asked her if she had a problem, and her answer was YES! She said this is a restaurant that caters to adults only and there are corporate events going on.
She offered pen and paper in a very condescending way. Pen and paper for an infant. So he can draw and shhhhh as she said. She literally said that. I asked her if she wanted us to leave she said no but there are corporate events and that having a baby there wasn t helping .
We got up and left and on our way out she said awww sorry you feel this way
Extremely disappointed, offended and outraged. Shame on you five sails.