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This is the worst hotel I have ever stayed at in m...

This is the worst hotel I have ever stayed at in my life. When we walked through the door we waited over 5 minutes to be greeted while the front desk staff checked on a room a guest complained wasn't yet made up. The front desk staff's demeanor was awful. "Sorry, but I was told it was ready." Doesn't sound apologetic to me at all. Once we were finally able to check in she quipped, "I hope your room is clean." Really?! Well, it was made up, but the bathroom was far from clean. There was pubic hair on the bathroom floor and urine on the toilet seat. When we complained her response was, "Well, they try to be fast." Wow.
My husband and I traveled five hours on a motorcycle in 50 degree weather IN THE POURING RAIN to get here. I kid you not that the promise of a hot tub was the only thing that kept us going since we were essentially human popsicles. Well, the hot tub was closed for repair, and I refused to step foot in the pool since it had a brown film on the bottom where you could see people's footprints. Gross! Since a hot shower was this hotel's only saving grace, that was next. After washing my hair on accident with body lotion (assuming the third bottle out of lotion and conditioner MUST be shampoo!) I had had enough. We checked to see if ANYWHERE else in this town had availability. Unfortunately for us, there wasn't (and believe me, we tried) or we would have left immediately. The cherry on the top was that when we asked for extra pillows, the same front desk lady's response was, "We don't keep extras."

BOTTOM LINE: I will never stay here again. I may also revise my last review of the hotel we left in Deadwood, since compared to here it was the Ritz-Carlton. I feel so strongly about this bad experience that I am going to also complain to Wyndham.

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