Justin Davis

Review of Verizon

Horrible pickup experience.... They will accuse yo...

Horrible pickup experience.... They will accuse you of fraud... I called in advance to ask if I can use my passport to pickup an order I placed, and was told that this location only takes state issued drivers license... I looked it up on Verizon's website and it said only a government issued ID was needed....... I called verizon customer service and the representative called to the store to ask why they couldn't take my passport and they said because of Fraud suspicion they required extra identification... The rep put a note on my account and told them they cant do that.... When I finally picked up the phone the associate barley glanced at my passport... customer service was excellent, this store sucks