The great customer service began from the time I c...

The great customer service began from the time I called to see if any policies changed due to COVID-19. The woman who answered the phone was polite and manner-able. She informed me that 4am was the latest that I could check in. When I arrived they had onsite parking available. The parking is first come first served. There was a plexi glass to protect the front desk clerk added after covid-19. So that made me feel safe. There wasn't a crowd of people anywhere in the hotel so social distancing was possible. The elevator was clear just me and my family. Coming down when the elevator stoped the housekeeping staff did not board the elevator which I liked because they really exercised social distancing. The only negative is due to reduced house keeping rounds there was no cream or sugar next to the Keurig in the room so I couldn't enjoy a cup of coffee which is usually a perk for me. Also I did not partake in the free breakfast because you had to go downstairs to get it. I wasn't taking any chances.