I stayed at the Hyatt Regency about a block away f...

I stayed at the Hyatt Regency about a block away from the Los Angeles International Airport for six days around the new years' period. Upon my checkout, I confirmed my credit card details and paid. I was informed by the lady who was attending to me that I would be emailed my receipt / proof of payment and loyalty points; to which I will have not received my receipt nor details for loyalty points. I went on the website and requested my receipt several times, the website has this functionality, and it was to no avail as I still have not received any receipt nor have I been contacted by anyone from the Hyatt. This is such a poor and absolutely pathetic display of administration as a so-called "world-renowned" hotel brand can't even follow through with basic competency tasks. I will definitely not stay at the Hyatt again, whether it be in the United States or globally anymore. Additionally, I will inform my friends, business associates, colleagues and social media community to do the same and boycott the Hyatt!!!