Came in on United, my payment was going to be far ...

Came in on United, my payment was going to be far too high but I was unaware prior to session and when I got there they told me the charge was going to be x amount and so I could not move forward with the session so they charged me a $50 cancelation charge even though I was there and had every intention of going to my session. When I spoke to the girl at the front desk who clearly did not want to be there as she was unpleasant from the moment I asked for my paper work. She explain I should have called my insurance and understood my benefits prior to coming to my session so this wouldn t have happened instead of attempting to work with me. I had just switched insurances and came in to get help with some serious mental health issues. I wouldn t bother coming here the staff is rude and unhelpful. They only care about money and not their clients I m extremely hurt and disappointed by this group.